Governance vs. Operations NC Coastal Pines Archive
Tags: 
board of directors, councils, delegate, governance
Originally found on a NC Coastal Pines learning website:
Governance and Operations are different and the role of a delegate, board development committee and the board of directors are established solely for the efforts to ensure the governance of the council.
Key among these Governance roles are:
- Provide policies that assure the success of the organization and its membership
- Ensure the financial health of the council,
- Maintain our not-for-profit status and
- Report to the membership and community
- Evaluate and deliver on bylaws requirements for participation in the council governance process
Operational roles include:
- Plan and maintain program
- Responding to concerns of the staff and volunteers
- Provide learning opportunities to volunteers
- Representing Girl Scouting in the community
- Employ, direct and conduct performance reviews of the staff
- Prepare performance reports and exhibits as required by the board or committees
Examples of Governance vs. Operations roles:
| Gov. | Shared | Ops. | Roles |
|---|---|---|---|
| Ops | Has final decision on specific increments and salaries for staff. | ||
| Ops | Direct the process of planning | ||
| Shared | Provide input to the long range plans | ||
| Gov | Approve the long range plan | ||
| Ops | Formulate annual objectives | ||
| Gov | Approve annual objectives | ||
| Ops | Prepare performance reports of achievement of goals and objectives |
||
| Shared | Monitor achievement of goals and objectives | ||
| Ops | Conduct surveys of the community and/or constituents | ||
| Ops | Determine fees | ||
| Ops | Plan program schedules | ||
| Ops | Provide learning opportunities for volunteers | ||
| Gov | Provide policy to reflect sound utilization of resources and ensures the health and well-being of the membership | ||
| Gov | Develops fund raising strategies to generate necessary income to support programs | ||
| Ops | Recruits, develops, places, reassigns, and releases operational volunteers and employed staff |